The use of personal cell phones to clock in and out using the Telephony toll free number will no longer work. Those using the toll free number, must call from the client’s phone in order for shift hours to be logged properly. Thank you for your cooperation with this change.
Please keep in mind, the Telephony app is available and user friendly. If you would like a demo on how to use the app, please contact the office to schedule an appointment.
Call into the Generations/Telephony system: Toll Free 855-623-5485
Get the app: Search for the app via search terms "Generations Homecare System" or "Integrated Database Systems"
As of January 1st, you may have noticed that the company name on your paystubs has changed to “Institute for Medical and.” Do not worry! This is due to an internal change that will not affect how you are paid.
The HCA Handbook is here to use as a reference in the event you have questions regarding company policies or procedures.